Shipping Policy
Modified March 1. 2025
Production Time Policy
In-stock product orders received by 1:00 pm EST Monday through Friday will ship from our Whitby warehouse the next business day. If an item you order is on backorder, you will be contacted by a Customer Support Specialist the same day you place the order. Our Customer Support Specialists are available Monday through Friday 7:30 am to 4:30 pm EST.
To get your question answered immediately call 1 800 661 1515.
How is my order shipped?
All orders ship FCA Checkpoint Warehouse Whitby Ontario. You will be provided with carriers and shipping priority options at checkout.
Checkpoint Canada is not responsible for any delays in transit.
How much does it cost?
The cost to ship by all available methods will be displayed at checkout for your selection. Shipping costs will be added to your order during the checkout process.
Do all of my stock items ship the same day?
Yes. However, there are usually 2 exceptions:
- Orders finalized after the 1:00 EST cutoff time will ship on the next business day.
- If a product is on backorder it will ship once the item has been received and added to our inventory.
When do orders ship?
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In-stock product orders received by 1:00 pm EST, Monday through Friday, will ship from our Whitby warehouse the same day.
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If an item you order is on backorder, you will be contacted by a Customer Support Specialist.
Our Customer Support Specialists are available Monday through Friday 7:30 am to 4:30 pm EST.
Can I track my order once it is shipped?
Yes, once the boxes have gone into the shipper's package stream, you will receive a tracking number via email. You can track the package on the shipper’s website.
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